At Glave, we provide a secure and encrypted checkout experience for our customers. We ensure that your transaction is safe by using industry-leading payment processors.
1. Accepted Payment Methods
We accept the following secure payment methods at checkout:
- Visa
- Mastercard
- American Express (Amex)
- JCB
- Discover
- Diners Club
- Apple Pay
- Google Pay (G Pay)
2. Payment Restrictions
To maintain security and speed of service, we do not accept:
- Cash on Delivery (COD)
- Personal Checks
- Direct Bank Transfers or Wire Transfers
3. Payment Currency
All prices listed on our website and at checkout are in US Dollars (USD $). If you are purchasing from outside the United States, your bank may apply currency conversion fees.
4. Payment Processing & Capture
- Immediate Capture: Your payment is captured immediately at the time of order placement.
- Order Confirmation: Once the transaction is successful, you will receive an automated order confirmation email.
- Processing: We only begin processing and shipping orders once the payment has been fully confirmed and cleared.
5. Payment Security & Encryption
Your financial safety is our priority. Glave is built on the WooCommerce platform, and we follow strict security standards:
- SSL Encryption: Our website uses a Secure Socket Layer (SSL) certificate to encrypt all data transmitted during checkout.
- PCI Compliance: We use Stripe for payment processing. These gateways are Level 1 PCI DSS compliant, meaning your sensitive data is handled with the highest level of security.
- No Stored Data: We do not store, view, or have access to your full credit card numbers or CVV codes on our servers.
6. Billing & Fraud Prevention
Please ensure your billing address matches the information on file with your bank. To protect our customers, any orders flagged as “High Risk” by our automated fraud prevention systems may be held for manual verification or cancelled.
7. Refunds
Refunds are processed back to the original payment method used at the time of purchase. Please allow 5 to 7 business days for the refund to reflect in your account, depending on your bank’s processing times.
Contact Information
For any payment-related inquiries, please reach out to us:
Business Information
Business Name: Glave
Business Days: Monday To Friday (9:00 AM – 5:00 PM)
Chat Support: 24/7 Hours
Business Phone: +1 (341)-209-1143
Business Email: support@glave.shop
Business Address: 265 Kaer Avenue, Red Bluff California 96080, United States